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FAQ

Do you ship internationally?

  • Yes. Should it not be possible, you will be refunded for your order with prices excluding administration fees from Paypal.

How much are shipping fees?

  • £2 for all orders under £25 and free for orders above £25.

How long does shipping take?

  • Orders will be shipped 2-3 days upon payment and delivery will be between 5 working days for UK and 14 working days for international. *all days are subjected to change and determined on the post office working schedules

How long does it take for a custom portraits?

  • Customisation will be completed within 3 working days upon payment and shipped out the following day.

How long do you take to respond to an email?

  • Within 48 hours.